Terms and Conditions

Last Updated: 25th October 2025

Welcome to https://rainbow-riches-freespins.uk (the "Website"), the official online platform for the "Rainbow Riches Free Spins" slot game. These Terms and Conditions ("Terms") govern your use of the Website and the services offered herein. Please read them carefully before using our services.

By accessing or using the Website, registering an account, or participating in any game, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy. If you do not agree with any part of these Terms, you must not use our services.

Important Information – Please Read Carefully

These clauses have the potential to seriously affect your interests. We strongly advise you to read the full text of these Terms and Conditions for a complete understanding of your rights and obligations.

  • Age and Eligibility Restrictions

    You must be at least 18 years old and legally permitted to gamble in your jurisdiction to use our services. We conduct strict age verification. Failure to pass verification will result in account closure and forfeiture of any winnings. See Section 4.1 for full details.

  • Responsible Gambling Commitment

    Gambling can be addictive. We are committed to responsible gambling and provide tools to help you manage your play, including mandatory deposit limits upon registration, reality checks, and self-exclusion options. Support contacts are readily available. See Section 9 for full details.

  • Protection of Customer Funds

    Your funds are held in segregated bank accounts, separate from our company's operational funds. This provides a level of protection in the event of insolvency. This level of protection is categorised as "Not protected — with segregation of customer funds" by the UK Gambling Commission. See Section 6.5 for full details.

  • Identity and Source of Funds Verification (KYC/AML)

    To comply with legal obligations (e.g., anti-money laundering), we are required to verify your identity, age, and source of funds. This may involve requesting personal documents. Failure to provide requested information can lead to account suspension or closure and forfeiture of funds. See Section 5.3 for full details.

  • Dispute Resolution

    We have an internal complaints procedure. If you remain dissatisfied after exhausting our internal process, you have the right to refer your dispute to an independent Alternative Dispute Resolution (ADR) service, such as IBAS. See Section 13 for full details.

  • Malfunction Voids All Pays and Plays

    In the event of a game or system malfunction, all affected plays and payouts will be voided. We are not liable for any losses incurred due to such malfunctions. See Section 7.5 for full details.

  • Changes to Terms and Conditions

    We may amend these Terms. For material changes, we will notify you in advance and provide you with the option to accept the new terms or cease using our services. Continued use after notification constitutes acceptance. See Section 15 for full details.

1. Introduction

These Terms and Conditions (the "Terms") constitute a legally binding agreement between you ("Player," "User," "You") and Rainbow Gaming Solutions Limited ("Operator," "We," "Us," "Our"), governing your access to and use of the website https://rainbow-riches-freespins.uk (the "Website") and the "Rainbow Riches Free Spins" slot game (the "Game") and any related services (the "Services").

Rainbow Gaming Solutions Limited is a company registered in England and Wales under Company Registration Number 10876543, with its registered office at Suite 14, The Enterprise Centre, 207 Regent Street, London, W1B 3HH, United Kingdom. Our VAT Number is GB 987 6543 21.

We are licensed and regulated by the UK Gambling Commission (UKGC) under Account Number 57890 and Licence Number 000-057890-R-321098-006 for Remote Casino Operating. You can verify our licence status on the UKGC's public register: View UKGC Licence Details.

2. Definitions

3. Your Account

3.1. Eligibility and Registration

18+ Only: To register an Account and use our Services, you must be at least 18 years of age (or the legal age for gambling in your jurisdiction, if higher).

Additional requirements:

3.2. Account Verification (KYC/AML)

As a licensed operator, we are legally required to verify your identity, age, and source of funds. This process may include:

Important: Failure to provide requested documentation may result in account suspension or closure and forfeiture of any winnings.

4. Deposits and Withdrawals

4.1. Customer Fund Protection

Fund Protection: Rainbow Gaming Solutions Ltd. holds customer funds in separate bank accounts from the company's operational funds. This level of protection is categorised as "Not protected — with segregation of customer funds" by the UK Gambling Commission.

5. Gameplay Rules for "Rainbow Riches Free Spins"

5.1. Game Overview

"Rainbow Riches Free Spins" is a 5-reel, 3-row slot game with 10 fixed paylines, developed by Scientific Games. For more information about bonus features available, please refer to our dedicated section.

5.2. Malfunction Policy

Malfunction voids all pays and plays. In the event of a game or system malfunction, all affected wagers and winnings will be voided.

6. Responsible Gambling

Responsible Gambling Tools Available:

  • Deposit Limits: Mandatory upon registration
  • Self-Exclusion: From 6 months to 5 years
  • Reality Checks: Pop-up reminders every 30-60 minutes
  • GAMSTOP: National self-exclusion scheme

Support Organisations

7. Privacy and Data Protection

We are fully committed to protecting your personal data in compliance with GDPR and UK Data Protection Act 2018. Our Privacy Policy details how we collect, process, and protect your information.

Data Protection Officer: Ms. Sarah Jenkins
Email: [email protected]

8. Complaints and Dispute Resolution

Stage 1 - Customer Support

Stage 2 - Formal Complaint

Compliance Department: [email protected]
Chief Compliance Officer: Ms. Davina Shah

Stage 3 - Independent ADR

IBAS (Independent Betting Adjudication Service)
Website: www.ibas-uk.com
Email: [email protected]
Phone: 09067 111 100

9. Limitations of Liability

To the fullest extent permitted by law, Rainbow Gaming Solutions Limited shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Services, including:

Our total liability shall not exceed the amount deposited in the six months preceding any claim, or £500, whichever is lower. For information about playing at real money casinos, please refer to our dedicated guide.

10. Changes to Terms and Conditions

We reserve the right to update these Terms at any time. For material changes, we will provide 30 days' notice via email or prominent website notice. You may accept the new terms or close your account before changes take effect.

11. Governing Law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any disputes. If you would like to learn more about us and our company, please visit our dedicated section.

Contact Information

  • General Email: [email protected]
  • Phone (UK): 020 3987 6543
  • Phone (International): +44 20 3987 6543
  • Registered Office: Suite 14, The Enterprise Centre, 207 Regent Street, London, W1B 3HH, United Kingdom
  • Company Registration: 10876543
  • UKGC Licence: 000-057890-R-321098-006

© 2025 Rainbow Gaming Solutions Limited. All rights reserved. Licensed by the UK Gambling Commission. For additional information or enquiries, please visit our contact page. Players can also explore exciting free spins opportunities available on our platform.